Your complete resource to passing the ITIL v3 Foundations exam on the first attempt, include 2 realistic practice exams
- To take and pass the ITILv3 Foundations certification exam
- To understand the basics of the ITILv3 framework
- To understand how the ITILv3 framework is implemented within an organization
- To explain basic ITIL concepts using real-world examples
- There are no prerequites for this course, we will cover everything you need to know to pass the certification exam with ease!
** The Best Selling ITIL Foundations Online Course – Updated November 2017 **
The Information Technology Infrastructure Library Version 3 (ITIL v3) framework has become the standard in IT Service Management across the globe. ITIL helps all organizations, regardless of their industry or business sector, provide their IT services using the most efficient and economical methods. The framework focuses on IT Service Management best practices and efficient operations, and is used in government, commercial, and non-profit organizations, alike.
This course covers the ITIL v3 Foundation exam (with the most current objectives) is the entry-level certification in the ITIL framework and offers an exceptional overview of ITIL. By obtaining your ITIL v3 Foundations certification, you are showing employers that you understand the key elements, concepts and terminology used in the ITIL service lifecycle, including how operations move between each stage of the lifecycle, the processes used, and their overall contribution to the service management best practices.
This course includes an overview of the ITILv3 Lifecycle, Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement phases. Additionally, this courses comes with 2 complete practice exams that simulate the type of questions you will receive on the ITILv3 Foundations exam.
** Each lecture comes with a downloadable PDF of all the lecture notes **
What Other Students Are Saying About This Course:
- His presentation is very clear, and it’s easy to agree with him, as everything builds on facts and experience. (Antti, 5 stars)
- His explanations to this point are good and he is taking things at a reasonable pace. (Michael, 5 stars)
- It’s excellent in both speech and lecture – he’s very direct! (Gonatee, 5 stars)
- Students who want to take and pass the ITILv3 Foundations certification exam on the first try
- Students who require a basic understanding of the ITIL framework
- Students who want to understand how the ITIL framework can be used to enhance IT service management within their organizations
- IT professionals or others working within an organization that utilized ITIL and who need understand the framework to contribute to an ongoing service improvement
- Anyone who has an interest in the ITIL framework
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